Privacy Policy

1. Introduction

Welcome to hyfen's Privacy Policy. This Privacy Policy describes how hyfen ("we", "our", or "us") collects, uses, and shares your personal information when you use our services, website, and applications (collectively, the "Services").

We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data and tell you about your privacy rights and how the law protects you.

Please read this privacy policy carefully before using our Services.

2. Information We Collect

We collect several types of information from and about users of our Services, including:

• Personal Data: Personal data refers to any information that identifies you as an individual. This may include your name, email address, postal address, phone number, and payment information.
• Usage Data: We may collect information about how you use our Services, including your browsing actions and patterns. This includes information such as your IP address, browser type, browser version, the pages of our Services that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data which may include an "anonymous unique identifier".
• User Content: We collect and store the content that you create, upload, or receive from others when using our Services. This includes things like the posts you create, the messages you send, and the files you upload.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our Services
• Improve, personalize, and expand our Services
• Understand and analyze how you use our Services
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the Services, and for marketing and promotional purposes
• Process your transactions
• Send you emails
• Find and prevent fraud
• For compliance with legal obligations

4. How We Share Your Information

We may share your personal information in the following situations:

• With Service Providers: We may share your information with service providers to perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
• With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
• With Other Users: When you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Law Enforcement: Under certain circumstances, we may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us using the contact information provided below.

7. Children's Privacy

Our Services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Third-Party Services

Our Services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Analytics

We may use third-party Service Providers to monitor and analyze the use of our Services.

Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Services. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

11. Cookies Policy

Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service to recognize you and make your next visit easier and the Service more useful to you.

We use cookies for the following purposes:

• To enable authentication processes, particularly for third-party services like Twitter
• To maintain secure authentication flows and sessions
• To store technical identifiers required for OAuth authentication
• To store your preferences

Specifically, we use cookies in the following ways:

• Authentication Cookies: We use cookies like 'twitter_code_verifier' to securely implement the OAuth authentication flow with third-party services.
• Functionality Cookies: These cookies enable the proper functioning of certain features of our application, particularly those related to authentication and user sessions.

We do not use cookies for advertising purposes or to track your browsing behavior across other websites.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service, particularly features that require authentication with third-party services.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@hyfen.app
• By visiting this page on our website: https://hyfen.app/contact